Last updated: 10 February 2026
"Strong leadership and positive team culture, but limited activities with no coordinator make jobs mostly routine personal care."
2022: Family members felt relatives safe, people protected from cross infection. Per 2020: Effective safeguarding, incidents recorded and analysed for learning.
Per 2020: Staff described residents as like family, praised the manager, and said the team worked well together.
Per 2020: Staffing levels were sufficient. Staff felt there were enough staff on duty. 2022: Regular agency care worker on duty.
Per 2020: Staff received training appropriate to their role, were confident in it, and had regular supervision.
Per 2020: Staff praised the registered manager and felt the service was well managed. Relatives felt confident the registered manager was managing the service well.
Per 2020: Activities were available and reflected some of the areas people had interests in.
No activities coordinator or varied programme, so the job is mostly routine personal care.
Activities were available and reflected some of the areas people had interests in. (per 2020)
Adequate staff numbers but uses some agency workers to cover shifts.
A regular agency care worker was on duty at the time of our inspection. (2022)
Only standard training with supervision, no specialist courses or funded qualifications.
The provider ensured staff received training appropriate to their role... regular supervision. (per 2020)
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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