Last updated: 9 February 2026
"Strong safety and a close-knit team with regular training, but poor provider oversight and feedback hold it back."
Risks assessed and managed; accidents carefully analysed with lessons learned; medicines given safely.
Staff described shared values and 'We are a strong, close team'; registered manager praised as brilliant.
There were enough staff to ensure that people's needs were met safely and systems in place to plan staffing levels.
Staff had regular training including positive behaviour support, inductions with qualifications achieved, and regular supervision sessions.
The registered manager was approachable with an open-door policy but provider review and oversight required improvement.
Activities planned with people including games, dancing, singing, chatting, and group trips like to Cleethorpes.
The provider from above does not oversee risks and incidents well enough or give the manager proper feedback.
the provider review and oversight of these measures required improvement to ensure that all risk factors were recognised and early intervention and support was provided to the home.
Staffing is adequate for safe care but nothing special with no details on low agency use or high staff retention.
There were enough staff to ensure that people's needs were met safely.
Activities are regular group ones like games and trips but no dedicated coordinator or specialist programmes.
Activities were planned with people... staff spent time... playing games, dancing and singing... trip to Cleethorpes.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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