Working at The Grange Care Centre
2 Adrienne Avenue, Southall, UB1 2QW
Operated by Bondcare (London) Limited
160 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Strong training and happy supported staff with enjoyable activities, but no permanent manager and inconsistent safety reporting hold it back."
Safety & Risk
4/10
!
Whilst the provider had taken action to keep people safe and resolve issues, they had not always reported concerns on to other agencies as required by regulation.
Staff Culture
6/10
✓
Staff told us they were happy working at the service, felt well supported and they had confidence in the management team.
Staffing Levels
5/10
!
There were enough staff to care for people and meet their needs.
Training & Dev
7/10
✓
The organisation employed a training manager who worked with staff to provide individual bespoke training. This meant they could respond quickly when a training need was identified.
Management
2/10
✕
At the time of our assessment, there was no registered manager in post. The provider had recruited a new manager who was due to start soon after. In the meantime, a regional support manager was managing the home alongside a team of senior staff who were experienced and familiar with the service.
Programmes
6/10
✓
The provider employed a team of wellbeing coordinators who organised and facilitated a range of different social and leisure activities which people enjoyed.
Points to consider
No permanent manager in post, so leadership feels unstable even with temporary support from seniors.
At the time of our assessment, there was no registered manager in post.
Some safety issues like equipment set wrong and not always reporting safeguarding concerns properly.
Two air flow mattresses were set incorrectly... Whilst the provider had taken action... they had not always reported concerns on to other agencies as required by regulation.
Staffing is adequate with enough staff on duty, but nothing extra like low agency use or easy workloads mentioned.
There were enough staff to care for people and meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews