Last updated: 10 February 2026
"Staff feel respected by managers and enjoy a supportive team culture, but basic activities and gaps in medicines records are concerns."
We were assured the service was following safe infection prevention and control procedures (2020 targeted inspection); however, staff did not always document medicines procedures correctly, eg missing signatures and PRN records (Per 2019 comprehensive inspection)
Staff told us they enjoyed working at the home. They told us they felt respected... 'We work well together, I like my job.' Another said, 'We are a good team, we support each other...' (Per 2019 comprehensive inspection)
We found there were sufficient staff to meet people's needs. All the staff members we spoke with said there was adequate staff on duty to meet people's needs. (Per 2019 comprehensive inspection)
People were cared for by staff who had received effective training... Staff said the training was good and they were able to attend regular training to ensure their knowledge was kept up to date. Training records we saw confirmed this. (Per 2019 comprehensive inspection)
Staff told us they felt respected by the registered manager and felt able to give their views on how the service could be developed and were given the opportunity to give their views in staff meetings and supervisions. (Per 2019 comprehensive inspection)
There was a varied and appropriate activity programme and people had regular access to the community... 'We have loads of activities... games in the garden. We also play football...' (Per 2019 comprehensive inspection)
Activities are varied but basic like garden games, football and community outings, with no dedicated coordinator or specialist programmes.
There was a varied and appropriate activity programme and people had regular access to the community. One person said, 'We have loads of activities, especially in the summer, when we had games in the garden. We also play football...' (Per 2019)
Only standard regular training, no specialist courses or funded qualifications mentioned.
Staff said the training was good and they were able to attend regular training to ensure their knowledge was kept up to date. Training records we saw confirmed this. (Per 2019)
Some gaps in medication record-keeping, like missing signatures and no notes on as-needed doses.
medicines that were given as and when required were not recorded on the back of the medication administration record, some medication administration records were not signed when medicines were administered and a medicine was given regularly when it was prescribed as and when required and no detail to explain why it was given regularly. (Per 2019)
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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