Last updated: 10 February 2026
"Staff feel supported by management, work well as a team and keep people safe, although poor staff deployment delays care and activities happen too rarely."
2020 infection control inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2018: Staff were knowledgeable regarding safeguarding, risks managed, medicines safe.
Per 2018 comprehensive inspection: Staff told us they worked well as a team and supported each other. They told us they felt supported by the registered manager and the registered provider.
Per 2018 comprehensive inspection: although there were enough staff available to meet people's needs this was not always in a timely way due to ineffective deployment of staff.
Per 2018 comprehensive inspection: Staff received regular training that was relevant to their role. Training included moving and handling, fire safety, nutrition and safeguarding.
Per 2018 comprehensive inspection: Staff told us they felt supported by the registered manager and the registered provider, approachable, supportive and they felt listened to.
Per 2018 comprehensive inspection: people told the activities could take place more often although when they were delivered they said they were very good. Staff said they felt the home would benefit from a dedicated activity coordinator.
Team size is fine but staff get pulled for cleaning and laundry so you can't always help residents straight away.
Per 2018 comprehensive inspection: we observed that although there were enough staff available to meet people's needs this was not always in a timely way due to ineffective deployment of staff.
No activities coordinator so care staff do basic group activities occasionally and residents want more.
Per 2018 comprehensive inspection: people told the activities could take place more often although when they were delivered they said they were very good. Staff said they felt the home would benefit form a dedicated activity coordinator.
Only everyday training like moving people and safeguarding, nothing specialist or for career growth.
Per 2018 comprehensive inspection: Staff received training on a regular basis. Training included moving and handling, fire safety, nutrition and safeguarding.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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