Working at The Grand
Greythorn Drive, Nottingham, NG2 7GG
Operated by New Care West Bridgford (OPCO) Limited
82 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Outstanding activities and programmes with a supportive culture, but staffing is just enough for basic needs without extra for activities."
Safety & Risk
8/10
✓
Safeguarding systems and processes were robust. Medicines were managed, and staff competencies were assessed. People received their medicines as prescribed.
Staff Culture
8/10
✓
There was an open and transparent culture throughout the service. Staff were empowered and motivated. Staff felt supported by management and received regular supervision.
Staffing Levels
6/10
✓
There were sufficient staff deployed to meet people's needs. People commented that there were enough staff. One member of staff said, 'We've just enough staff, I think, everybody gets their needs met'.
Training & Dev
7/10
✓
Staff were supported to ensure their knowledge and training was up to date. The service provided staff with a robust induction when they first started working at the service. We reviewed the training matrix, which identified training staff had completed and was up to date.
Management
8/10
✓
People and staff were complimentary about the registered manager and how the service was run. The registered manager knew the people using the service well and was involved in supporting them.
Programmes
9/10
✓
Dedicated well-being team along with Oomph platform, Magic table, animal therapy, The Grand Choir, Let's Go trips, and personalised memory reliving like celebrity video messages.
Points to consider
Staffing is adequate to meet basic needs, but staff say it's just enough with no extra for activities.
One member of staff said, 'We've just enough staff, I think, everybody gets their needs met, any extra staff would be for the extra things.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews