Working at The Good Companions (Cumbria) Limited
Criffel Street, Wigton, CA7 4BT
Operated by Good Companions (Cumbria) Limited
39 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Strong activities programme and supportive management foster a warm culture, but basic training and occasional medication record issues hold it back."
Safety & Risk
7/10
✓
Risks to people were assessed and actions were put in place to keep them safe. The registered manager analysed trends in incidents, such as falls
Staff Culture
7/10
✓
People and relatives had many positive comments about the caring, welcoming and warm atmosphere in the home. Staff said they felt supported
Staffing Levels
6/10
✓
There were enough staff to support people. People said staff were 'always on hand' and relatives commented, 'Staff respond to the call buttons quickly'
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Records confirmed that staff had completed mandatory training. New staff were provided with induction training
Management
7/10
✓
Staff said they felt supported by the new registered manager and enjoyed working at the home. Staff commented, 'It's much improved and the morale is so much better now'
Programmes
8/10
✓
Per 2018 comprehensive inspection: The home had two very enthusiastic activity co-ordinators... strong links with the local community and took a leading role in local events
Points to consider
Only standard mandatory training and induction mentioned, no specialist courses or funded qualifications
Per 2018 comprehensive inspection: Records confirmed that staff had completed mandatory training. New staff were provided with induction training
Staffing is adequate with enough staff always on hand, but no details on low agency use or strong retention
There were enough staff to support people. People said staff were 'always on hand'
Some medication records not completed correctly, even though fixed right away
People got appropriate support with their medicines, but records were not always completed correctly
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews