Last updated: 10 February 2026
"Approachable, supportive management and a positive staff culture, but medicines management records need improvements like inaccurate stock counts and missing refusals."
Medicines management records required further improvements such as inaccurate stock counts and gaps in recording refusals and cleaning.
All the staff members we spoke with enjoyed working at the care home and spoke warmly about the registered manager and how supportive they were.
There were enough staff on duty to meet people's needs. The provider used a dependency tool to calculate the numbers of staff they needed.
Staff had received the training required to undertake their roles safely including safeguarding and positive behaviour training.
Staff felt the management team were approachable, inclusive and supportive. The registered manager had an open-door policy.
People enjoyed the activities on offer including skittles, singers, bingo, painting and drawing with staff encouraging participation.
Medication records have gaps like wrong stock counts and missing notes on refused doses, even though they fixed them right away.
We found some medicines stock counts were not accurate. There were gaps in the recording of the medicines room cleaning records... Where another person had declined to take their medicines, this had not always been recorded.
Only standard training like safeguarding and behaviour support, no funded specialist courses or career progression mentioned.
Staff had received safeguarding training... more recently positive behaviour training. Staff responsible for managing people’s medicines had received the required training.
Basic activities like bingo, skittles and painting with no activities coordinator or special programmes named.
My [person] attempts to join in with the activities. [Person] tries with the skittles and loves the singers and bingo... I do like painting and drawing.
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp