Working at The Glen Care Home

Medication records have gaps like wrong stock counts and missing notes on refused doses, even though they fixed them right away.

We found some medicines stock counts were not accurate. There were gaps in the recording of the medicines room cleaning records... Where another person had declined to take their medicines, this had not always been recorded.

Only standard training like safeguarding and behaviour support, no funded specialist courses or career progression mentioned.

Staff had received safeguarding training... more recently positive behaviour training. Staff responsible for managing people’s medicines had received the required training.

Basic activities like bingo, skittles and painting with no activities coordinator or special programmes named.

My [person] attempts to join in with the activities. [Person] tries with the skittles and loves the singers and bingo... I do like painting and drawing.