Last updated: 9 February 2026
"Hands-on leadership and a proud family-like team, although activities lack specialist programmes and long-term staff details."
Medicines were managed safely, and people received their medicines as prescribed. People were supported to be safe and were protected from the risk of abuse.
Staff spoke proudly about working at The Glen Care Home and said they felt like a family.
There were enough staff on duty with the skills required to meet people’s needs. Staff were safely recruited and received an induction and ongoing training to make sure their skills were appropriate and up to date.
Records confirmed good compliance. Staff received training on specific conditions including dementia awareness and learning disabilities and autism.
The registered manager and deputy manager were very active at the home, working alongside staff. They did not expect staff to do anything they were not prepared to do themselves.
A range of activities and entertainment was provided for people. This included a llama’s visiting, church services, beauty treatments, celebrating international days and live music.
Activities are regular and varied like quizzes, bingo, flower arranging and animal visits, but no specialist programmes or staff trained in advanced therapies.
There’s activities every afternoon during the week, regular activities like quizzes and bingo but also flower arranging and biscuit making which mum loves as she used to be a cook.
Staffing is good with enough people and low sickness, but no details on long team tenure or plans to avoid any future shortages.
Very good staffing day to day. Sickness absence is very low since the takeover as it is not as stressful.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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