Working at The Gatehouse

No permanent manager in post, directors and support managers running the home instead.

At the time of our inspection there was not a registered manager in post. The service was being managed by the directors and other support managers at the time of our inspection whilst recruitment was on-going.

Recruitment checks not always done properly, like missing DBS checks and issues hiring young staff.

Safe recruitment checks such as DBS checks were not always in place for staff under the age of 18 as required. The service employed several staff who were under 16-years-old. The appropriate processes, checks and risk assessments were not in place.

Medication not always stored, given or recorded right, with errors missed by checks.

Medicines were not always stored, administered or recorded in line with best practice guidance. Checks in place were ineffective and discrepancies in numbers of tablets indicated that medicines were not always administered as prescribed.