Working at The Gardens Residential Home

Staff had received safeguarding training... Accidents and incidents were recorded and there was an effective systems in place to analyse themes and trends. Medicines were managed safely by trained staff.

There was a positive and open culture in the service... Staff spoke highly of the registered manager.

Staff received induction training... and ongoing training and regular updates. The registered provider had recently implemented a new training course which focused on high quality memory care.

Staff, people and relatives highly commended the registered manager who was described as 'lovely', 'supportive' and 'helpful'.

The well-being co-ordinator... Activities were available to people in groups and one to one basis. People's hobbies and interests were sought... school children visited, and we all did colouring together.