Last updated: 9 February 2026
"Managers support staff who enjoy their work and feel valued with safe care practices, but staffing lacks stability and formal supervisions are missing."
Care plans and risk assessments were in place for all people and regularly reviewed; medicines managed safely with staff trained to administer.
Staff told us they enjoyed their work and felt supported by the registered manager; 'The management are very supportive.'
During our observations, we were assured there were enough staff on duty to meet people's needs.
Some staff told us they had not received regular, formal supervision from their line manager; however informal supervisions happened often.
People, their relatives and staff felt listened to by the management team; staff told us '[The registered manager and deputy manager] are always there if you need them.'
Per 2019 comprehensive inspection: provider had recently employed a new activities co-ordinator, art classes, themed parties like Christmas and Halloween, sensory garden.
Staff numbers get the job done but no sign of extra hands or stable long-term team making work easier.
During our observations, we were assured there were enough staff on duty to meet people's needs.
No regular one-on-one meetings with managers for training chats or career growth, just informal chats.
Some staff told us they had not received regular, formal supervision from their line manager.
Role sticks to basic care routines with simple activities like art or parties, nothing creative or varied to liven up shifts.
Per 2019 comprehensive inspection: employed a new activities co-ordinator who was very keen on introducing more activities, art classes, Christmas party.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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