Last updated: 10 February 2026
"Great management and positive staff culture, but staffing lacks retention details and activities miss specialist programmes."
Staff were trained in safeguarding and had the skills... confident any concerns they raised would be acted upon. Medicines were stored safely and audited regularly.
All staff were exceptionally positive about the management of the service and the support they received.
Staffing levels were sufficient to meet people's needs and maintain their safety.
Staff received appropriate training and were supported to undertake additional training in areas of interest to them.
Staff said, '[Registered manager name] is great... [General manager's name] is the best manager I've ever had. They're knowledgeable, compassionate, available...'
People were supported to pursue a wide variety of hobbies and interests... attending concerts, sports, days out, crafts and baking.
Staff numbers are enough to keep people safe but there's no word on low agency use or staff sticking around long-term.
Staffing levels were sufficient to meet people's needs and maintain their safety.
Lots of hobbies and outings but no specialist programmes or activities coordinator mentioned.
People were supported to pursue a wide variety of hobbies and interests in the service and the local community. Some examples included attending concerts, sports, days out, crafts and baking.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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