Last updated: 10 February 2026
"Supportive managers and stable staff create a positive culture with strong safety, although training and activities lack specialist options."
People were protected from the risk of abuse and harm. Risks to people's health and safety were identified and safely managed. Medicines were managed well, safely administered and recorded accurately. Systems in place for reporting accidents and incidents and learning from them.
Per 2019 comprehensive inspection: Staff spoke fondly of the people they cared for. Comments included, 'I love my job, the people and the staff. It is an amazing place to work'. There had been very little turnover of staff with many working in the home in excess of 10 to 15 years.
There were sufficient staff on duty to provide the care and support people needed. The registered manager had recently recruited two care staff and were managing well with staff retention. Agency staff were rarely used but had helped out in recent weeks due to staff sickness.
Per 2019 comprehensive inspection: Staff confirmed they received the training they needed to support people effectively. All training was face to face and updated annually. Staff received regular supervision every two to three months.
The registered manager understood their role and responsibilities and promoted a culture of learning and improvement. Feedback was consistently positive about the way the home was run. The registered manager, supervisor and operations manager were described as friendly, caring and supportive.
Per 2019 comprehensive inspection: People enjoyed a wide range of activities... themed days... Weekly entertainers visited... bingo... gardening if they wanted. Staff and the activity co-ordinator worked together.
Staffing is good with low agency use overall but agency covered some sickness shifts recently.
Agency staff were rarely used but had helped out in recent weeks due to staff sickness.
Training covers the basics with regular supervisions but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: New staff had an induction programme... All training was face to face and updated annually. Staff received regular supervision every two to three months.
Activities are regular and varied like bingo, entertainers and themed days but nothing specialist or innovative.
Per 2019 comprehensive inspection: Staff organised themed days... Weekly entertainers visited the home and provided musical events, light exercise and arts and crafts... Regular activities were organised such as bingo.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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