Last updated: 9 February 2026
"Approachable management, positive staff culture and strong safety, but routine activities without a coordinator and basic training hold it back."
People were protected from the risk of harm as assessments were undertaken and followed and staff knew the procedure to follow
Staff satisfaction surveys were also completed by staff and responses were positive
Sufficient numbers of staff were available throughout the day to support people
Staff were provided with training to enable them to support people effectively. Staff confirmed and records showed they received the relevant training
The registered manager was available, and people, relatives and staff confirmed they were approachable
A range of events and activities were available for people to participate in
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic events
A range of events and activities were available for people to participate in
Only standard training and induction mentioned, no specialist courses or funded qualifications
Staff were provided with training to enable them to support people effectively. Staff confirmed and records showed they received the relevant training to meet people's needs
Staffing is adequate but nothing special, no details on stable team or low agency use
Sufficient numbers of staff were available throughout the day to support people
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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