Last updated: 10 February 2026
"Supportive leadership, low staff turnover and strong training create a positive culture, but safety lapses like an open door and medicines trolley were found."
On the first day of the inspection we found the entrance door of the home was open... a medicines trolley was open in an accessible area... addressed by the second day.
The registered manager provided people with leadership and promoted a supportive and inclusive team culture... One health professional said. 'There is a family feel all the way down. Very good management.'
Staff turnover was very low which meant people received consistent and experienced support. The registered manager had recently increased staffing on an evening.
The management team demonstrated commitment to ongoing development opportunities. This included supporting staff to undertake qualifications, attend networking meetings and additional bespoke training sessions.
Staff praised the registered manager and said they were supportive and had an 'open door' approach. One staff member said, '[Manager] is an inspiration and a good leader.'
There were a very wide range of positive one to one and group activities available... Recent activities included going out for afternoon tea and a hat making session... a 'pop up pub' and 'The Gables Spa' were regularly organised.
Inspectors found the front door unlocked and a medicines trolley left open on the first day, even though these were fixed quickly.
On our arrival on the first day of the inspection we found the entrance door of the home was open... On the first day of the inspection we saw a medicines trolley was open in an accessible area.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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