Last updated: 9 February 2026
"Hands-on supportive management and a warm family culture stand out, although rare agency staff and standard training are drawbacks."
Staff we spoke with told us they had received training in safeguarding adults... Medicines were managed appropriately... The registered manager completed 'lessons learnt' records when things went wrong.
There was a workplace culture that was open and honest. Staff told us they felt supported by the manager... One member of staff told us, 'The thing I love about this home is that it is a small family unit.'
People told us and we saw that adequate numbers of staff were available... Staff told us there were always enough staff... agency staff, however the registered manager said this was 'very rare.'
Staff completed induction training and the Care Certificate... Records we viewed confirmed staff were up to date with their training. Staff received regular supervisions.
Staff told us the registered manager was very 'hands on' and would always help if required. Staff told us they felt supported by the manager and they could speak with them at any time.
The activity coordinator organised a programme of activities and events... We saw people engaged in activities... trips out in the mini bus... local youth group also visited.
Staffing is adequate with enough staff, but they use agency workers sometimes even if very rarely.
In the event of staff shortage, the provider used agency staff, however the registered manager said this was "very rare."
Only standard training like induction, Care Certificate and supervisions, no specialist courses or funded qualifications.
Staff completed induction training and the Care Certificate... Records we viewed confirmed staff were up to date with their training.
Activities programme run by coordinator includes trips and group visits, but no specialist or innovative programmes.
The activity coordinator organised a programme of activities and events which took into account people's background interests... trips out in the mini bus... local youth group also visited the service.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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