Last updated: 10 February 2026
"Good management and positive team culture ensure enough staff and safe practices, but gaps in mandatory training like safeguarding and infection control need fixing."
Systems were in place to protect people from avoidable harm. Risk assessments were in place... Medicines were managed and administered in a safe way.
One member of staff spoke positively about the registered manager... 'We work well together'. Our observations showed there was a relaxed and informal atmosphere.
There were consistently enough staff to meet people's needs. One member of staff told us, 'We've got enough staff.'
Staff had not completed all of the mandatory training set by the provider. Training records showed that not all staff had up to date training in health and safety, safeguarding and infections control.
One person told us, 'The manager is good' and 'It is a well-run place.' One member of staff spoke positively... 'We work well together'.
Staff supported people to play an active part in the community. One person told us how staff took them to the gym... cinema... attended a college course.
Not all staff have up to date training in basics like health and safety, safeguarding, and infection control.
Staff had not completed all of the mandatory training set by the provider. Training records showed that not all staff had up to date training in health and safety, safeguarding and infections control.
Staffing levels are adequate with enough staff on shift, but no info on low agency use or strong team retention.
There were consistently enough staff to meet people's needs. One member of staff told us, 'We've got enough staff.'
Activities are regular community outings like gym and college, but no dedicated coordinator or specialist programmes.
People were encouraged to maintain their interests and partake in activities and courses in the local community. One person told us how staff took them to the gym... cinema... college course.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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