Last updated: 10 February 2026
"Staff feel supported by managers and share a positive committed culture, but staffing lacks retention details and activities miss a dedicated coordinator."
People felt safe; staff trained in safeguarding and NAPPI; risks assessed; medicines mostly safe with immediate fix to flat risk; incidents reviewed for learning.
All staff positive about working there: 'I'm 100% committed... loved their job... We're all on the same page'; good communication and support.
The registered provider employed enough staff to ensure people's needs were met in a timely way. Each person was supported by a dedicated staff member throughout the day.
Staff had induction with Care Certificate, on-going training high priority, learning plans set, regular supervision and specialist NAPPI training.
Staff were positive about the registered manager: '[The registered manager] is very supportive, he does debriefs after incidents; the team leaders are very supportive as well.'
People supported in activities like computer work, art, horse riding, shopping, pub visits, spa, picnics, education placements.
Staffing is enough for daily needs with one staff per person, but no info on low staff turnover or avoiding agency workers.
The registered provider employed enough staff to ensure people's needs were met in a timely way. Each person was supported by a dedicated staff member throughout the day.
Varied hobbies and outings like horse riding and spa days, but no activities coordinator or special named programmes to make the job more creative.
People were supported to engage in meaningful activities and hobbies of their choice. We saw examples of people enjoying computer based activities, art work and horse riding. Other people were supported to go shopping or out to the pub... regular days for a spa visit.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp