Last updated: 9 February 2026
"Strong leadership and high staff morale, but a lack of stable teams and specialist training hold it back."
Per 2021 IPC inspection: Assured provider using PPE effectively, accessing testing, preventing/managing infections. Per 2018: medicines managed safely, person-centred risk assessments.
Per 2018 comprehensive inspection: Staff morale was high and the culture of the service was open, honest and focused on people's individual needs.
Per 2018 comprehensive inspection: There were sufficient numbers of staff... Two staff told us, 'There are enough staff on duty to meet people's needs...'
Per 2018 comprehensive inspection: There was a comprehensive induction and training programme... regular supervision and annual appraisals. All staff had undertaken IPC training (2021).
Per 2018 comprehensive inspection: The service benefited from strong leadership and enthusiastic managers. Staff told us, 'The manager is really supportive...'
Per 2018 comprehensive inspection: People participated in a wide range of activities... personal timetable... music session, horse riding, swimming, going to the pub.
Staffing is enough to meet needs, but no details on stable teams or low agency use.
Two staff told us, 'There are enough staff on duty to meet people's needs and accommodate their preferences around support.'
Only standard induction, supervisions and basic training, no specialist courses or funded qualifications.
There was a comprehensive induction and training programme in place for staff. Staff were supported by having regular supervision and annual appraisals.
Varied outings and activities like music and horse riding, but no dedicated coordinator or specialist programmes.
People had their own personal timetable of activities and outings written for them... one-to-one music session... horse riding, swimming, going to the pub for a meal and a drink.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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