Last updated: 9 February 2026
"Supportive management, open staff culture, and strong safety practices shine through, but limited activities and occasional agency staff hold it back."
Per 2022 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... infection prevention and control policy was up to date.'
Per 2018 comprehensive inspection: 'Staff told us they could speak with the registered manager any time they needed to... Staff were open about reporting any mistakes.'
Per 2018 comprehensive inspection: 'We found there were sufficient staff to meet people's needs... Occasional use was made of agency workers.'
Per 2018 comprehensive inspection: 'Staff received appropriate support through a structured induction, supervision and appraisal of their performance... Staff told us the training opportunities were good.'
Per 2018 comprehensive inspection: 'The registered manager also worked alongside staff on a regular basis. Staff were comfortable approaching the registered manager to ask for advice or pass on information.'
Per 2018 comprehensive inspection: 'Some activities were provided... such as occasional trips out and visits by sensory therapists. There had been little progress in meeting a recommendation... to improve this area.'
Only occasional outings and sensory visits, no regular activities programme, so the role is mostly routine personal care.
Per 2018 comprehensive inspection: 'There had been little progress in meeting a recommendation we made at the last inspection to improve this area of practice.'
Staffing is adequate but nothing special, with some agency workers covering shifts.
Per 2018 comprehensive inspection: 'Occasional use was made of agency workers.'
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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