Last updated: 10 February 2026
"Strong leadership and positive staff culture with innovative training and activities, although staffing lacks details on long-serving staff or unhurried care."
2020: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... infection prevention and control policy was up to date.' Per 2018: 'Staff demonstrated a good awareness of safeguarding... incidents and accidents were reviewed... medicines were managed safely.'
Per 2018 comprehensive inspection: 'The morale within the staff team was very positive and staff felt appreciated and valued... "It's a really friendly and happy atmosphere."'
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff... agency staff... only used in emergency situations such as for sick absence reasons.'
Per 2018 comprehensive inspection: 'Staff were supported to maintain their current skills with regular training... virtual reality training experience of what life was like living with dementia... champions.' Also 2020: 'Staff had specific infection prevention and control training including COVID-19 training.'
Per 2018 comprehensive inspection: 'The registered manager led by example... staff told us... "I love coming to work. The registered manager is always there for us... I feel part of a team."'
Per 2018 comprehensive inspection: 'People had access to a wide range of activities... boat trip... themed lunches... pantomime Cinderella... Burns night with bagpiper... activities coordinator... dog purchased to reduce anxieties.'
Staffing is good enough to meet needs with agency only for emergencies, but no details on long-serving staff or time for unhurried care.
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff... agency staff... only used in emergency situations such as for sick absence reasons.'
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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