Last updated: 9 February 2026
"Approachable manager and supportive culture with staff involvement in decisions, although night staffing and activities need further development."
Improvements had been made to help keep people safe including risk assessments and infection control. Medicines stored safely but protocols for 'as and when required' medicines were not always detailed.
Staff said they were well supported, and the registered manager had brought about significant improvements. People and staff were involved in decision making.
People and staff told us there were enough staff at the home to provide support and care. Staffing levels had been reviewed and improved, particularly during the night shift, although these needed further review.
Staff training had been improved and there was evidence of an induction when new staff started. Staff were supported to complete a range of training. Regular supervisions and appraisal meetings were documented.
People told us the registered manager was very approachable and they could raise anything with them. Staff said they were well supported, and the registered manager had brought about significant improvements.
People told us a range of activities had been organised by the new manager including planting flowers, holding barbecues and plans for trips. One person supported to get food hygiene certificate for cooking.
Enough staff to get by, but night shifts have been tweaked and still need more checking to make sure it's solid.
staffing levels had been reviewed and improved, particularly during the night shift, although these needed further review. We recommend the provider continues to monitor staffing... during the night-time period.
Standard training setup with inductions and check-ins, but no specialist courses or extra qualifications funded for mental health support.
Staff training had been improved and there was evidence of an induction... Staff were supported to complete a range of training... Regular supervisions and appraisal meetings were documented.
Some basic activities like barbecues, planting and planned trips run by the manager, but no activities coordinator or special programmes to mix up the daily routine.
People told us a range of activities had been organised by the new manager and plans were being made for trips and holidays... Changes had been made to the yard area... planting flowers and holding barbecues.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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