Working at The Gables
Willoughby Road, Alford, LN13 9LF
Operated by Mrs A D Pennington
9 bedsResidential homesCommunity services - Learning disabilitiesSupported living
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff receive good training and feel positive about the workplace, but weak leadership and limited activities are major concerns."
Safety & Risk
4/10
!
No COVID testing/PPE/care plans demonstrated initially; MCA capacity assessments lacking; inconsistent safeguarding with local authority.
Staff Culture
6/10
✓
Staff positive about their experience of working in the service; regular staff meetings to discuss issues.
Staffing Levels
5/10
!
Established staff team with enough on duty to meet needs, but provider failed to demonstrate DBS checks and staff suitability initially; ongoing DBS concern.
Training & Dev
7/10
✓
Per 2019: Staff supported with ongoing relevant training, nationally recognised qualifications, regular supervision; provider encourages professional development (2021).
Management
3/10
✕
Provider consistently failed to provide documents and evidence demonstrating effective quality assurance processes; governance not effective (Reg 17 breach).
Programmes
3/10
✕
Per 2019: Limited evidence of varied range of person-centred activities; no dedicated activities staff.
Points to consider
Leadership weak with poor oversight, manager failed to supply key records and work openly with inspectors.
The provider consistently failed to provide documents and evidence, demonstrating effective quality assurances processes.
Safety gaps like wrong COVID protective gear, no infection outbreak plans, and missing mental capacity paperwork.
Staff were not wearing appropriate Personal Protective Equipment (PPE)... failed to demonstrate they had a COVID-19 testing programme... lack of best interests decisions.
Enough staff but recruitment sloppy, couldn't prove background checks right away and DBS issues ongoing.
The provider failed to demonstrate they were assured staff were suitable to work with vulnerable people... Previous issues... DBS status... ongoing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews