Last updated: 9 February 2026
"Staff feel supported and valued with people protected from harm, but night staffing levels have not increased despite lower occupancy."
People were protected from harm because staff received training to be able to identify and report abuse. Incident and accidents were recorded. Staff were aware of the need to report accidents, incidents and near misses.
Staff told us they felt supported and valued. It was clear staff were asked about their views on what improvements could be made to the service.
staff levels at night had not increased since our last inspection. The occupancy and dependency of people who lived at the care home had decreased since our last inspection.
The registered manager had recorded when staff had received training and when refresher training was due. Records seen by us reflected what staff told us about when training had been received.
People, their relatives and staff gave us positive feedback about how the service was run. Staff told us they felt supported and valued.
People were supported to attend meaningful activities, both within their accommodation and the local community. People attended external social groups both during the day and in the evening.
Night staffing levels have not increased since the last inspection, even with lower occupancy.
staff levels at night had not increased since our last inspection. The occupancy and dependency of people who lived at the care home had decreased since our last inspection.
Only standard training like induction and Care Certificate, no specialist courses or funded qualifications.
New staff were subject to a four day induction at head office. Essential training was provided... staff who did not hold a qualification in care were supported to undertake the Care Certificate.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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