Working at The Foundation of Lady Katherine Leveson
Masters House, Solihull, B93 0AL
Operated by The Foundation of Lady Katherine Leveson
34 bedsResidential homesHomecare agencies
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel like family in a positive culture with strong training and development, but agency use for holidays and incomplete risk records are concerns."
Safety & Risk
5/10
!
Staff understood their responsibility to safeguard people from harm... Medicines were stored and administered correctly... However, some information recorded in relation to risks was missing, or contradictory. Per 2019 comprehensive inspection.
Staff Culture
8/10
✓
Staff gave us positive feedback about working at the service... One staff member told us, 'I love to work here, I treat the residents as my family.' Another staff member said, 'I love the people living here, it is so homely, like a second family.' Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
People were supported by enough staff to meet their care needs... Staff told us, 'We have complete staffing levels and sometimes a spare staff member... If regular staff are on holiday, we have agency to support us.' Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff completed the necessary training... Staff were supported to take further health and social care qualifications. The registered manager told us they focused on staff development and promotion from within the home where possible. Per 2019 comprehensive inspection.
Management
6/10
✓
A registered manager was in post... Positive feedback was received in relation to the management of the service... Staff were very positive about management support and morale was good. Per 2019 comprehensive inspection.
Programmes
6/10
✓
People were supported with a wide range of social activities... activities co-ordinator... yoga... garden centre... singer, scrabble... karaoke... gardening... cookery class... staff pantomime. Per 2019 comprehensive inspection.
Points to consider
Adequate staffing but uses agency workers when regular staff are on holiday.
If regular staff are on holiday, we have agency to support us. These are people who have been here before and know the residents.
Some health risk plans had missing or conflicting details in records.
some information about how individual risks should be managed was conflicting or missing. For example, one person was at risk of choking and professional advice had been given about adding thickener to drinks. However, this information was conflicting in care records
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews