Working at The Forbury
Church Street, Leominster, HR6 8NQ
Operated by Christopher Anthony Lutton
40 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and positive team culture with strong safety measures, but basic activities and adequate staffing hold it back."
Safety & Risk
8/10
✓
The service was part of a scheme called SPACE, which focused on reducing falls within the home. The registered manager had put learning in place to mitigate the risk of falls and we saw records which showed these had been reduced.
Staff Culture
7/10
✓
One staff member told us, 'I feel I make a difference to people' and 'we work well as a team to make sure people are getting good care'.
Staffing Levels
5/10
!
People and relatives told us there were enough staff on duty to meet their needs in a timely way. Staff told us there were sufficient numbers of staff on duty to keep people safe and meet people's care needs.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Following induction, staff benefited from a rolling programme of training... Staff also attended regular one-to-one meetings with the management team to receive feedback on their work.
Management
7/10
✓
Relatives, staff and social care professionals said the registered manager was proactive and welcomed suggestions... One staff member said, 'We are supported. The manager is very open and listens to our suggestions. If we say something needs doing, they will act on it quickly'.
Programmes
4/10
!
Per 2017 comprehensive inspection: During our inspection visit, we saw people... receiving Holy Communion, chatting with staff and friends, playing dominoes, watching a film and listening to music.
Points to consider
Just basic activities like games, music, films, and chatting done by staff with no dedicated coordinator or special programmes, so the role stays mostly routine personal care.
Per 2017 comprehensive inspection: we saw people... playing dominoes, watching a film and listening to music.
Staffing is adequate and enough to meet needs safely, but nothing special with no details on good retention or minimal agency use.
Staff told us there were sufficient numbers of staff on duty to keep people safe and meet people's care needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews