Last updated: 9 February 2026
"Supportive managers and a positive staff culture where people feel valued, although activities lack a dedicated coordinator and specialist programmes."
Systems were in place for staff to report any concerns they had about people being at risk of abuse. Care staff had undergone training in safeguarding people.
Staff told us, 'I think this is the best service I have worked for and if needed recommend it to a family member'
There were sufficient well-trained staff to meet people's needs. During the day there was usually one member of staff for each person who used the service.
Staff were supported to undertake additional training such as vocational health and social care courses or around people's specific mental or physical health needs.
Staff told us, 'The managers are great – very supportive. There is a good staff team.'
People who used the service told us, 'I like to join in the activities... cooking at college... play snooker and darts... going to a cookery class'
No dedicated activities coordinator or specialist programmes, so the role is supporting everyday hobbies like snooker, cooking classes, and outings instead of innovative projects.
People were able to attend meaningful activities of their choice... cooking at college... snooker and darts... cookery class and we go on the bus.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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