Last updated: 10 February 2026
"Supportive management and effective training create a positive culture with consistent staffing, although activities are mostly simple outings without a dedicated coordinator."
People said they felt safe and care was delivered in a way that managed risks whilst enabling people to do activities they wished to. People received their medicines as planned... Staff knew how to identify and respond to suspected abuse.
Staff said they felt supported by management and their ideas were taken seriously. We observed people and staff interacting warmly during the inspection.
People were supported by sufficient numbers of staff. Staffing numbers were based on people's needs and any activities they took part in. Records showed the staffing numbers were consistent
Staff received training which suited the needs of the people they supported. For example, staff were trained in how to support people with learning disabilities and autism... Staff received regular one to one supervision and an annual appraisal... supported to gain further qualifications in social care.
People got on well with the registered manager and there were systems in place to gather people's views and involve them in decisions about the service. Staff said they felt supported by management and their ideas were taken seriously.
People received personalised care and attended activities each day with staff which matched their interests. People told us they enjoyed the activities staff supported them to do. One person said they enjoyed going out to a local café and trampolining and records showed they did this regularly.
Daily activities are mostly simple outings like cafe trips and trampolining, no dedicated coordinator or specialist programmes to make the role more varied.
People attended activities each day with staff which matched their interests. One person said they enjoyed going out to a local café and trampolining
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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