Last updated: 10 February 2026
"Staff feel supported by approachable managers with strong safety and safeguarding, but no permanent manager registered yet and activities could improve."
Safeguarding training in place, medicines managed safely with audits and competency checks, risks assessed and incidents monitored for learning.
Staff felt supported in their role and confident concerns acted on promptly, encouraged to discuss concerns with approachable managers.
There were sufficient numbers of staff to meet people's needs, staff told us there were enough staff, call bells responded to timely.
Staff understood their roles and responsibilities and felt well trained, competency checks completed including for medicines.
Manager in post and applying to register, visible and approachable, staff say 'the managers are very approachable' and feel supported.
Per 2021 comprehensive inspection: service employed two activity coordinators for group and one-to-one activities, variety within home and community access.
No permanent manager registered yet, they are still applying.
At the time of our inspection there was not a registered manager in post. However, the service had a manager who was in the process of applying to be the registered manager with the Care Quality Commission.
Staffing is adequate but nothing special, no details on low agency use or staff staying long-term.
There were sufficient numbers of staff to meet people's needs. The manager completed a dependency assessment of people's care and support needs to ensure adequate numbers of staff were available.
Activities programme exists but could be better, one relative said level could improve.
Per 2021 comprehensive inspection: one family member felt the level of activity for people could improve, manager met with coordinators to improve planning.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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