Working at The Firs

Only a basic activities programme with day care, outings and flexible options, no specialist programmes or innovative approaches.

The service continued to provide people with an activities programme which responded to their abilities, preferences, choices, moods and well-being. People went to organised day care activities according to their needs with staff accompaniment, as necessary.

Stable staffing but shortfalls sometimes covered by bank or agency staff.

Any shortfalls of staff were covered by staff working extra hours, bank staff or staff redeployed from neighbouring homes. The service sometimes used agency staff but always tried to use workers who knew and were known to the people using the service.