Last updated: 10 February 2026
"Staff feel valued with supportive management and a family-like culture, but medicines management issues like missing records need attention."
Per 2018 comprehensive inspection: Medicines management needed improvement; gaps in records, missing signatures, no system to report and act on the day.
Per 2018 comprehensive inspection: Staff said 'We are like a family here'; felt valued, supported, motivated, and proud of the service.
Per 2018 comprehensive inspection: There were sufficient staff to care for people; staff based in communal areas, call bells responded to promptly.
Per 2018 comprehensive inspection: Staff had received training giving them needed skills; comprehensive induction including dementia training, regular supervision.
Per 2018 comprehensive inspection: The registered manager was approachable and supportive; staff felt valued, their views respected, and communication had improved.
Per 2018 comprehensive inspection: Variety of activities with dedicated staff including music, outings, gardening, intergenerational projects, community links.
Medication records had gaps like missing signatures and no way to report them right away for quick fixes.
we saw gaps where signatures were missing. Where there were gaps on the MARs and medicines had not been signed for, there was no system in place to report this, to ensure action was taken on that day.
Staffing is adequate but nothing special, with cover from staff at other company homes when needed.
There were sufficient staff to care for people.
Only standard training like induction and some dementia sessions, no funded qualifications or career development mentioned.
Staff had received training which gave them the skills they needed to care for people effectively.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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