Working at The Fields Care Home
123 Low Etherley, Bishop Auckland, DL14 0HA
Operated by The Fields Care Home
24 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Good training, supportive culture and safe practices, but no registered manager in post and no activities coordinator hold it back."
Safety & Risk
7/10
✓
People received their medicines safely... protected from the risk of abuse because staff understood how to identify and report it... risk assessments were in place and staff had been trained in how to protect vulnerable adults.
Staff Culture
6/10
✓
Staff told us they found the manager very supportive... 'We've got a lovely staff team now. Everyone is wanting to improve... You feel like you're home yourself... The manager comes and helps.'
Staffing Levels
5/10
!
There were enough staff to meet people's needs and people told us they felt safe because staff were available to help them. There had been some changes to the staff team.
Training & Dev
7/10
✓
Staff told us they received training to be able to carry out their role. The manager monitored this and had planned the training updates required... We saw that staff had received recent training to meet the needs of people living in the service such as epilepsy and Parkinson awareness.
Management
2/10
✕
At this inspection there was no registered manager in post. The manager of the service has submitted an application to be registered but that is yet to be assessed by CQC.
Programmes
4/10
!
At the time of our visit the home did not have an activities co-ordinator and had not had one in post for four weeks... we observed quizzes and bingo taking place... sing-alongs, play cards and dominoes.
Points to consider
No permanent manager in place, the current one has applied but is still waiting official approval.
there was no registered manager in post. The manager of the service has submitted an application to be registered but that is yet to be assessed by CQC.
Staffing is adequate to meet needs but there have been some recent changes to the team.
There had been some changes to the staff team but no one using the service or any relatives told us this was negatively impacting on their care.
No activities coordinator right now, so mostly basic games like bingo and quizzes done by care staff instead of a varied programme.
the home did not have an activities co-ordinator and had not had one in post for four weeks... staff were providing daily activities in the interim period and we observed quizzes and bingo taking place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews