Working at The Fernes
6 Samuel Mortimer Close, Fareham, PO15 5NZ
Operated by Barchester Healthcare Homes Limited
52 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Supportive managers, high staff morale and good training alongside varied activities, although call bells sometimes take a while to answer."
Safety & Risk
7/10
✓
Safeguarding policies... staff confident... risks assessed... medicines administered safely... learning from incidents shared.
Staff Culture
9/10
✓
Staff morale was high... 'I love working here'... 'I'm absolutely supported'... strong cohesive team... won 'Team of the Year'.
Staffing Levels
6/10
✓
There were enough staff available to keep people safe and meet their needs... observations reflected that staff responded... promptly.
Training & Dev
8/10
✓
Staff completed a comprehensive range of training... supported to gain vocational qualifications... comprehensive induction programme... Care Certificate.
Management
8/10
✓
The registered manager and deputy manager were consistently described... as open, supportive, approachable and caring.
Programmes
8/10
✓
Full and varied activities programme... activities coordinators... clubs (book, gardening)... magic interactive table... wish fulfilment (horse riding, air show).
Points to consider
Staffing is adequate but call bells sometimes took a long time to answer even though they monitor it.
We noted some lengthy call bell times. The registered manager was aware of this and was able to tell us the reasons behind it.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews