Working at The Farmhouse

The provider generally detected and controlled potential risks in the care environment and some improvements had been made since our last inspection. However, where areas of concern had been identified and scheduled for repair or maintenance, work had not always been carried out within agreed timescales.

Staff told us they were well supported in their roles and received regular supervision sessions which they found useful.

There were enough staff employed to provide consistent and familiar support which was important for people who lived in The Farmhouse.

Staff then completed regular updates of mandatory and service specific training aligned to people’s needs. For example, capacity and decision making, administration of rescue medicines and dementia awareness.

Staff told us they were well supported in their roles and received regular supervision sessions which they found useful.