Working at The Fairways
Malmesbury Road, Chippenham, SN15 5LJ
Operated by Methodist Homes
60 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Regular training, varied activities and strong safety practices shine through, but bullying culture between care and senior staff plus shortages hold it back."
Safety & Risk
6/10
✓
Staff were aware of their safeguarding responsibilities... Systems were in place for staff to report accidents and incidents... Events were shared with staff as learning opportunities.
Staff Culture
3/10
✕
There was a divide in the staff culture within the home. Staff spoke of a bullying culture and an 'us' and 'them' working relationship with senior staff.
Staffing Levels
4/10
!
Staff consistently raised with us that they felt there was not enough staff. Comments included 'There is not enough staff at all.'
Training & Dev
6/10
✓
The registered manager had a training matrix to record what training staff had completed and when this was due to be refreshed. Staff supervisions were completed every eight weeks.
Management
3/10
✕
The majority of care staff that we spoke with disclosed a poor working relationship between them and the senior care staff.
Programmes
6/10
✓
There was a range of activities available... three planned activities every day... as well as the opportunity to engage in one to one time with the activities co-ordinators.
Points to consider
Care staff say seniors bully them and create an us versus them feeling, and management has not fixed it well.
The majority of care staff that we spoke with disclosed a poor working relationship between them and the senior care staff... staff spoke of a bullying culture and an 'us' and 'them' working relationship.
Staff feel there are not enough of them to do the job properly with the residents' needs.
Staff consistently raised with us that they felt there was not enough staff... 'It can be terrible, staffing is very much an issue.'
There is a big divide between care staff and senior staff which makes teamwork hard and stressful.
There was a divide in the staff culture within the home... 'I don't like working here much, there has been incidents of bullying that haven't been dealt with.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews