Last updated: 9 February 2026
"Hands-on approachable manager and supportive open culture for staff, but basic activities leave some residents wanting more options."
Per 2021: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... making sure infection outbreaks can be effectively prevented or managed'; per 2018 good safeguarding, incidents, medicines.
Per 2018 comprehensive inspection: Staff said the manager 'is really approachable... very, very supportive to staff. I am very happy working with her'... created an open culture where they were valued and respected.
Per 2018 comprehensive inspection: 'We judged that the home had enough care staff on duty by day and night to meet people's needs.'
Per 2018 comprehensive inspection: 'Staff were appropriately inducted, trained and developed... had effective induction, supervision, appraisal and training.'
Per 2018 comprehensive inspection: 'The manager is very hands on - always getting involved'... Staff told us 'The manager is on the floor all the time and is really approachable... very, very supportive to staff'.
Per 2018 comprehensive inspection: 'evidence of regular activities and entertainments... parties, entertainers, crafts and games on offer... Children from the local school come in to sing sometimes... Other people wanted more or different options'.
The job is mostly personal care with basic activities like crafts, games, entertainers and school visits, and some residents want more options.
We saw evidence of regular activities and entertainments in the home. Some people were happy with parties, entertainers, crafts and games on offer. Other people wanted more or different options
Staffing levels are enough but they sometimes ring around colleagues to cover when short-staffed.
Staff are usually the same group of people. They usually ring round to ask if anyone can cover if they are short staffed
Only standard mandatory training like safeguarding and health and safety, plus induction and supervision, no specialist courses mentioned.
This included training on safeguarding, equality and diversity, the ageing process, health and safety and person centred thinking. Staff had effective induction, supervision, appraisal and training
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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