Working at The Evergreens Care Centre
Station Road, Newcastle Upon Tyne, NE12 9BQ
Operated by Roseberry Care Centres GB Limited
43 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Good management engaging staff, strong training and a positive culture, but agency nurses and basic activities hold it back."
Safety & Risk
8/10
✓
Staff understood how to safeguard people from abuse... Concerns were logged, investigated and action taken. Medicines were administered safely... Audits and stock checks were completed regularly.
Staff Culture
8/10
✓
The culture was one of openness and transparency. Staff, people and visitors were complimentary of the approach of the registered manager and the staff team.
Staffing Levels
6/10
✓
Staffing levels were appropriate to meet the needs of people. Staffing numbers were determined by ongoing review of people's dependency levels that were regularly reviewed by management. The service used agency nurses who completed an induction.
Training & Dev
8/10
✓
All staff underwent regular training. Since the last inspection all training was exceeding the providers internal target for completion. Staff were positive about training, specifically in relation to end of life care.
Management
8/10
✓
Feedback from staff had been sought and the registered manager was keen to engage with the staff team in sharing ideas for continuous improvement and involvement in the running of the home.
Programmes
6/10
✓
The service employed an Activities Co-ordinator who organised various events. During our inspection we observed staff spending time with people doing activities such as singing, games and pampering.
Points to consider
Staffing levels are adequate with regular reviews, but they use agency nurses sometimes.
The service used agency nurses who completed an induction.
Activities are regular with a coordinator running games, singing and pampering, but no specialist programmes or innovative approaches.
The service employed an Activities Co-ordinator who organised various events. During our inspection we observed staff spending time with people doing activities such as singing, games and pampering.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews