Working at The Evergreens
2 Berkeley Road, Bournemouth, BH3 7JJ
Operated by Frank Care Ltd
25 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Good training and positive team culture, although staffing sometimes gets stretched causing short waits and no dedicated activities staff."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing for people and staff, and that the infection prevention and control policy was up to date.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff were positive about working at The Evergreens. Comments included, 'I love it here. We are a good team and always help each other'.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: The service employed sufficient staff... One person told us, 'There are times when they are stretched and it may take a little time for them to come and assist but overall, things are fine'.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff spoke highly of the training provided. They told us core and more specialised training was well organised... Staff received regular supervision and an annual appraisal.
Management
6/10
✓
Per 2019 comprehensive inspection: The registered manager and directors of the company provided clear leadership. Staff said 'If we have problems, management are there'.
Programmes
5/10
!
Per 2019 comprehensive inspection: People were provided with a range of activities both within the home and in the local community... Although the home did not employ dedicated activities staff, people were satisfied.
Points to consider
Staff numbers are enough most days but sometimes get stretched, so there can be short waits for assistance.
Per 2019 comprehensive inspection: One person told us, 'There are times when they are stretched and it may take a little time for them to come and assist but overall, things are fine'
No dedicated activities coordinator, so less variety in creative tasks and more focus on routine personal care.
Per 2019 comprehensive inspection: Although the home did not employ dedicated activities staff, people were satisfied with the levels of activities provided in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews