Last updated: 10 February 2026
"Strong leadership from a visible supportive manager, stable staffing with low turnover, staff feeling valued and well-trained."
Managers told us they had commended for their action in responding swiftly to a serious safeguarding concern. The lessons learnt from this case are to be added to the safeguarding policy.
Staff we spoke with told us they enjoyed working in the service and felt valued by both colleagues and the registered manager.
The registered manager told us that there was a low turnover of staff and that agency staff were rarely used and if needed regular agency workers who were familiar with the home were used where possible.
Staff told us they received the training and supervision they needed to be able to carry out their roles effectively. Staff received extensive training to allow them to carry out more complex procedures, if they wanted to.
The service had a longstanding registered manager in place who was said to be visible, knowledgeable, approachable and supportive and was well respected by staff.
A key strength of the service is providing people with significant nursing support needs to participate in activities. Examples included Royal Wedding celebrations, pet therapy, fishing trips, cinema visits and a projector for watching football.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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