Working at The Elms Residential Home
Yeovil Marsh, Yeovil, BA21 3QG
Operated by The Elms Residential Home (Yeovil) Limited
28 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported by strong leadership, good training, warm culture and excellent safety, but limited details on long-term staff retention."
Safety & Risk
8/10
✓
Per 2020 inspection: Assured provider preventing infections, using PPE effectively, accessing testing, admitting safely, managing outbreaks, up-to-date policy; per 2018 staff confident in reporting.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Atmosphere warm and cheerful, staff and residents spoke freely; staff encouraged to put views forward and felt supported.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were adequate numbers of staff available to meet people's needs promptly; flexible rota with three staff to cover leave and sickness.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff supported to gain nationally recognised qualifications, thorough induction, e-learning, formal supervision every eight weeks.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager led a team of staff who shared their commitment to high standards; staff felt supported, could raise issues that were acted on.
Programmes
7/10
✓
Per 2018: Activity co-ordinator appointed, weekly programme with Zumba Gold, pottery, gardening, trips; per 2020: virtual reality headset used with activities staff support.
Points to consider
Staff numbers are enough to respond promptly to calls, but no info on long-term staff retention or minimal agency use.
There were adequate numbers of staff available to meet people's needs promptly... Three staff were employed on a flexible rolling rota basis to cover for annual leave and sickness.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews