Working at The Elms
28 Elmsway, Bournemouth, BH6 3HU
Operated by Elms Care Limited
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Approachable management, happy family-like culture, and proactive safety, although staffing lacks stable teams and activities need a dedicated coordinator."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. Staff knew how important it was to report accidents and incidents and felt confident to speak up about any concerns.
Staff Culture
8/10
✓
A staff member told us, “This is like a family home, everyone enjoys living here.’’ Another staff member commented, “It is a good atmosphere, and we do have a laugh. We work well as a team; we are all happy.’’
Staffing Levels
6/10
✓
There were enough staff to support people safely. Procedures were in place to ensure the required checks were carried out on staff before they commenced their employment.
Training & Dev
7/10
✓
Staff completed training in areas such as learning disabilities, autism, and positive behavioural support. Staff received regular supervision, appraisals, and a structured induction.
Management
8/10
✓
Staff told us the management team was approachable, visible, and actively involved them in discussions about how best to support people. The registered manager is approachable, very accommodating and down to earth.
Programmes
6/10
✓
People took part in a wide range of activities, including local outings, holidays, and trips to the cinema. They enjoyed developing new skills, such as cooking and had access to local day centres.
Points to consider
Staffing levels are enough for safety, but no details on stable teams or avoiding agency workers.
There were enough staff to support people safely.
Some trips, holidays, and cooking skills sessions add variety, but no dedicated activities coordinator or specialist programmes.
People took part in a wide range of activities, including local outings, holidays, and trips to the cinema... developing new skills, such as cooking and had access to local day centres.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews