Working at The Durnford Society Limited - 31 Parkstone Lane
31 Parkstone Lane, Plymouth, PL7 4DX
Operated by Durnford Society Limited (The)
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong leadership, positive staff culture and good safety practices, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
Accidents and incidents were recorded and regularly reviewed to ensure any learning could be discussed and shared with staff to reduce the risk of similar events happening.
Staff Culture
8/10
✓
A staff member told us, 'We have regular meetings, and the office door is always open. We also have performance development reviews where we can give feedback on how we feel things are going'
Staffing Levels
6/10
✓
We observed, and staffing rotas confirmed, there were sufficient staff to meet people's needs. We saw that staffing levels were reviewed regularly by the management team.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff confirmed they had completed the Care Certificate and received training including epilepsy and moving and handling.
Management
8/10
✓
Relatives, staff and healthcare professionals told us the home was well-led, open and honest. Comments included '(Registered manager) is absolutely exemplary, the communication is great, and the culture is great'
Programmes
4/10
!
Per 2017 comprehensive inspection: People took part in a wide range of activities... went out for daily walks and others went to a gym... local disco
Points to consider
No activities coordinator or special programmes, just basic outings like walks, gym and disco, so the role is mostly routine personal care.
Per 2017 comprehensive inspection: People went out for daily walks and others went to a gym... local disco
Only standard training like Care Certificate and mandatory courses, no specialist development or funded qualifications.
Per 2017 comprehensive inspection: Staff confirmed they had completed the Care Certificate
Staff numbers are enough to meet needs but no details on stable team, low staff turnover or no agency workers.
there were sufficient staff to meet people's needs
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews