Working at The Duke's House
67 Wellington Road, Wallasey, CH45 2NE
Operated by Lifeways Inclusive Lifestyles Limited
8 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported by approachable leadership and enjoy the positive culture, but staff retention and programme variety need attention."
Safety & Risk
8/10
✓
The service provided for people was safe; risks in people's care were assessed, monitored, and well managed.
Staff Culture
8/10
✓
One staff member told us, 'It's different here. It's nice and the manager actually cares and that's so important. I really enjoy working here.' Another staff member commented, 'it's ten times better here.'
Staffing Levels
6/10
✓
There were enough staff at the home to meet people's needs safely.
Training & Dev
7/10
✓
Staff received appropriate training, development, and supervision. Some of the training was specific to individual people who lived at the home
Management
8/10
✓
Staff told us '[Registered manager] sees potential in people. She is easy to talk with, very approachable and we feel comfortable with her. She brings out the best in people and wants us to do well.'
Programmes
6/10
✓
People were leading full, busy and active lives, within their communities. They had been supported to expand their interests and hobbies, have new experiences
Points to consider
Staffing is enough to keep things safe, but no info on stable teams or low agency use.
There were enough staff at the home to meet people's needs safely.
Activities include trips, hobbies and community support, but no special programmes to vary the daily role.
People were leading full, busy and active lives, within their communities. They had been supported to expand their interests and hobbies, have new experiences
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews