Last updated: 9 February 2026
"Proactive management, consistent staffing and staff feeling valued and supported, although basic activities lack specialist programmes."
2020 IPC inspection: assured on all IPC measures including testing, PPE, visitor screening, staff training, contingency plans with data analysis for learning.
Per 2019 comprehensive inspection: staff report feeling valued, supported and listened to ('makes you feel valued... Very much so. I'm very supported').
Per 2019 comprehensive inspection: high levels of staff with high ratio to people, sufficient for individual support and chats, consistent team ('never concerns about their staffing levels').
Per 2019 comprehensive inspection: Care Certificate, shadowing, in-house trainer, enhanced moving/handling, EOL champions; supervisions improved; 2020 IPC specialist training.
Per 2019 comprehensive inspection: registered manager proactive with visible presence and open-door policy, staff feel supported and listened to ('Very supported... they listen').
Per 2019 comprehensive inspection: activities coordinator provides quizzes, films, trips, gardening, arts/crafts, community groups like knit and natter.
Activities are regular and varied but basic like quizzes, crafts, outings and gardening, with no specialist programmes or innovative approaches.
Per 2019 comprehensive inspection: quizzes, films, trips out, gardening, arts and crafts, jigsaws, board games, talks by speakers, community knitting group.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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