Working at The Donnington Care Home
Wantage Road, Newbury, RG14 3BE
Operated by Bupa Care Homes (CFChomes) Limited
40 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety and good staff retention, but basic activities programme and some agency use hold it back."
Safety & Risk
8/10
✓
Improvements were made to people's risk assessments to ensure that any risks identified were mitigated. Lessons were learnt when things went wrong. We saw an example of how a serious injury was carefully investigated and followed up.
Staff Culture
7/10
✓
Staff we spoke with told us they were happy working at the service. This demonstrated that staff turnover had decreased by two thirds over a one-year period.
Staffing Levels
6/10
✓
There were enough staff deployed to meet people's needs.
Training & Dev
7/10
✓
The registered manager commented, 'I have introduced engagement 'champions', developed two health care assistants into a senior carer role and I am actively empowering staff with improving their knowledge through clinical training and other bespoke training.'
Management
7/10
✓
People, relatives and healthcare professionals told us the service had improved since the registered manager commenced in post. The deputy manager and registered manager worked well to assess areas for improvement and take steps to ensure this occurred.
Programmes
4/10
!
Per 2019 comprehensive inspection: There was a programme to engage people in activities... However, people and their relatives told us that there were not enough activities which met people's individual needs and that they had experienced times when some activities had not taken place when they were supposed to.
Points to consider
The activities programme is basic and sometimes things do not happen as planned, so your shifts might feel like mostly routine personal care.
Per 2019 comprehensive inspection: people and their relatives told us that there were not enough activities which met people's individual needs and that they had experienced times when some activities had not taken place when they were supposed to.
Staffing is adequate with enough people on shift, but there is some use of regular agency workers.
A community nurse practitioner stated, 'Most staff have been the home's own apart from a couple of regular agency staff.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews