Last updated: 10 February 2026
"Hands-on approachable leadership, excellent staff retention and family-like team culture, although activities lack specialist innovative programmes."
2021 targeted inspection: Assured effective infection prevention, outbreak management, PPE and testing; per 2018: Safe medicines with audits, safeguarding training, accident analysis.
Per 2018 comprehensive inspection: Staff enjoyed working, felt supported, worked as a team like family; per 2021: Manager praised staff resilience and teamwork during COVID outbreak.
Per 2018 comprehensive inspection: Enough staff with time to talk and no rush; very low turnover, some staff over 20 years, robust recruitment checks.
Per 2018 comprehensive inspection: Regular training including pressure area care, nutrition, long-term conditions; most care staff had or working towards NVQ; supervision and appraisal plan in place.
Per 2018 comprehensive inspection: Registered manager had open-door policy, was hands-on and approachable; people, relatives, staff and professionals said very good and well-led.
Per 2018 comprehensive inspection: Dedicated activity coordinator with varied programme including pet pals, chair yoga, singing, school visits, outings and wish tree requests.
Activities are varied with a coordinator doing music, yoga, pets and trips but nothing specialist or innovative like award-winning therapy programmes to mix up the daily routine.
Activity co-ordinator arranged activities... singing, card making, lunch out, gentle movement to music, chocolate tasting, pet pals, chair yoga and visits from... school and nursery.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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