Working at The Depperhaugh
Chickering Road, Hoxne, IP21 5BX
Operated by Althea HealthCare Limited
30 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff praise the hands-on manager and feel like one big family, but staffing gets busy at times and activities lack specialist programmes."
Safety & Risk
7/10
✓
Medicines were managed and administered safely and as prescribed using a computerised system. The registered manager monitored incident and accident reports taking action on individual incidents and monitoring all reports for identifiable trends.
Staff Culture
8/10
✓
One member of staff said, 'We are truly one big family and have known each other for years. I don't want to move anywhere else.' Another member of staff said, 'Lovely place to work. Like home. We are a family.'
Staffing Levels
6/10
✓
The service continued to deploy sufficient staff to meet peoples needs. One person said, 'I think there is enough staff, at times there are, other times they are just busy...'
Training & Dev
7/10
✓
Staff told us the training continued to be good and that they were given opportunities to develop their knowledge. Staff received training specific to their role. For example, a member of nursing staff told us that they had syringe driver and first response observation.
Management
8/10
✓
People and staff were complimentary about the registered manager. They told us that they found the management team accessible and responsive. A relative said, '[Registered manager] is excellent. She is very hands on...'
Programmes
6/10
✓
Two activities co-ordinators were employed to support people with activities and social engagement. People were involved in singing, communion, carving pumpkins, trips to town, and community groups provided twiddle muffs.
Points to consider
Staffing is enough to meet needs but gets busy at times so not always unhurried care.
One person said, 'I think there is enough staff, at times there are, other times they are just busy and it can be a bit of a job.'
Activities have a coordinator and variety like trips and singing but no specialist programmes or staff trained in therapies.
Two activities co-ordinators were employed... carving pumpkins for halloween... regular trips into the local town... knitting group had provided 'twiddle muffs'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews