Last updated: 9 February 2026
"Strong leadership and supportive staff with good training, although waits for assistance during busy times and basic activities hold it back."
Staff knew how to identify and report abuse as they had received safeguarding training. The management of medicines was found to be safe.
Staff told us they worked well together in a supportive environment.
People told us there were sufficient numbers of staff to meet their care needs. They commented that on occasions they had to wait for assistance during busier times of the day, but said staff always came.
Training completion rates were high which meant staff had the necessary skills to meet people's needs. Staff were supported to access additional training, for example, in Huntington's Disease, catheter care, pressure ulcer prevention and NVQs.
The registered manager provided strong leadership and was well known and liked by people, their relatives and staff.
People were happy with the activities provision. During our inspection, we saw, for example, a flower arranging session, yoga and trips out into the community.
Staffing is enough to meet needs but there are waits during busy times, so shifts might feel stretched at peaks.
They commented that on occasions they had to wait for assistance during busier times of the day, but said staff always came.
Activities include trips, games and yoga with a coordinator but no specialist programmes, so the role might lack extra variety some days.
We saw, for example, a flower arranging session, yoga and trips out into the community.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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