Last updated: 10 February 2026
"Strong safety practices and risk management with positive staff culture and new activities, but high manager turnover causes inconsistency."
Care plans and risk assessments clearly set out how risks were managed and updated promptly; medicines managed, administered and stored safely with robust audits.
Staff were regularly asked for their views during team meetings and via surveys; results of the last staff survey were mostly positive.
Mixed feedback about whether there were sufficient staff to meet people's needs due to historic COVID issues, but observations found sufficient numbers on the day.
The registered manager had left in the weeks prior to this inspection; high turnover of registered managers despite regional manager oversight.
Provider had opened a new day centre on site for activities supported by younger people with learning disability; breakfast club mentioned.
No permanent manager in post right now, and past high turnover of managers has caused inconsistency.
the most recent registered manager having left... inconsistent management and high turnover of registered managers had impacted upon the quality
Staff numbers are adequate but feedback is mixed with some past shortages during COVID.
mixed feedback about whether there were sufficient staff to meet people's needs. This was in part due to historic issues with staffing experienced during the COVID19 pandemic... problems from time to time
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp